Payment Policy

Accepted Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
  • PayPal: A trusted and secure payment gateway for quick transactions.
  • Other Options: Payment options may vary based on your location and will be displayed during checkout.

Payment Security

Your security is our priority. All transactions on our website are encrypted using SSL (Secure Sockets Layer) technology, ensuring your payment information is safe and confidential.

Currency

All transactions are processed in USD (United States Dollars). If you are shopping from outside the United States, your bank may apply additional conversion fees.

Order Confirmation

Once your payment is successfully processed, you will receive an email confirmation with your order details. Please ensure that your email address is entered correctly during checkout.

Payment Issues

If your payment is declined, please:

  • Check your card details to ensure they are correct.
  • Verify that your card has sufficient funds.
  • Contact your bank or card issuer to confirm there are no restrictions on your account.
  • Try using an alternate payment method.
  • If the issue persists, reach out to us at support@helmandhammer.com for assistance.

Refunds

Refunds will be processed using the original payment method. Please allow 5-10 business days for the amount to reflect in your account. For more details, visit our Return and Refund Policy.

Taxes and Duties

Orders shipped within the United States include applicable taxes at checkout.
International orders may be subject to customs duties and taxes based on your country’s regulations. These charges are the responsibility of the buyer.

Fraud Prevention

Helmand Hammer reserves the right to cancel any order that appears suspicious or fraudulent. In such cases, you will be notified, and a full refund will be issued.

Contact Us

For any payment-related inquiries, please contact us:

Phone: +1 2138009289

Email: support@helmandhammer.com

GET IN TOUCH

The website is jointly operated by SCOTS AMAZING LTD., CO

Business name: Helmand Hammer

Phone: +1 2138009289

Email: support@helmandhammer.com

Address: 1415 E Gage Ave, Los Angeles California 90001, United States

Branch Office: No. 44/25, Group 2, Zone 14, Long Duc, Long Thanh, Dong Nai, Vietnam

Customer Service: 09:00 AM to 05:00 PM, (Monday to Friday)

English (EN) | USD

Copyright © 2025 Helmand Hammer